Refund Policy

Last updated: 17 June 2026

dbLabs (org. no. 900323-5612), Västra Husby Solliden 1, 60596 Norrköping, Sweden, offers a 30-day money-back guarantee on Ontickr Pro. If you're not satisfied, you can request a full refund within 30 days of purchase.

How to request a refund

Refunds are handled by our payment provider Stripe (Merchant of Record). Sign in to your account and use Manage subscription, or contact us and we'll process your refund.

Cancellation

You can cancel your subscription at any time. After cancellation, you keep Pro until the end of the current billing period.